I changed from a $29 a month Creative Cloud plan (Photoshop CC) to the "special CC deal" at $9.99 a month for a year. (The $9.99 deal is for Photoshop CC *and* Lightroom CC. I have not downloaded LIghtroom yes.)
The orginal account was cancelled by Adobe support, I downloaded the update and supposedly all was well.
I got a message (1) that my payment method needed to be changed and (2) stating that Photoshop will stop working in 5 days (now 4 days).
My bank says the payment has cleared on 3/14/2014 for $10.81.
What do I need to do so that I don't lose access to Photoshop? I am a professional photographer and have work to finish.
Thanks in advance!!!
Welcome to Adobe Forum,
Have you tried logging out & logging back into CC desktop App?
If yes, then privately inbox me the order number, I can always follow it up for you.