7 Replies Latest reply on Dec 12, 2016 5:38 PM by david_huke

    Creative Cloud will not launch - can't reach servers, maybe because the firewall is blocking it

    MaureenAstrid

      I need some help starting up creative cloud. It simply will not launch, no matter what I do.

      This is the screen I get. (it says 'can't reach the adobe servers, check your firewall settings)

      I have checked my firewall, even turned it off (!!) to see if that will fix the problem, but I have had no luck.

      Please, can someone tell me what is wrong? Is the problem with Adobe?

       

      Thank you very much,

      Maureen

      adobe error.jpg