1 Reply Latest reply on Mar 23, 2014 8:48 AM by Mylenium

    I cannot reinstall creative cloud after computer crash

    caerus1262

      I joined CC yesterday and was able to install photoshop etc.  However, I lost all communication with external drives.  I restored my computer to an earlier time.

      Now, external hard drives work.  However, I cannot photoshop does not.  Much of the program is still present but not the .exe file.

      I cannot find the creative cloud application.  I have downloaded it again but the reinstall stops a few seconds after it starts.

       

      So, I have lost creative cloud and photoshop and cannot recover them.

       

      Please advise

       

      Joihn