0 Replies Latest reply on Jun 23, 2006 4:48 PM by Kirrap

    Trouble Editing

    Kirrap
      One contributor creates the document and then forwards it to a second contributor to review and edit. The second user will forward the draft to a third contributor who will actually publish the page. This is the process we have been following since installing Contribute 3 a year ago. About a month ago this process suddenly stopped working.

      All company hard-drives were imaged and replaced. Four contribute users who have write privileges but no publishing had to re-register their copy of contribute before it would work. The fifth user is an administrator with publishing privileges and had no problems.

      Since then, when the document is created and the draft sent for review, as soon as the reviewer tries to open the draft, it dissappears from the draft console. It remains on the creators draft console as having been sent for review, but it is not in the reviewers listings anywhere.

      Has anyone else experienced a similar problem? Any suggestions?