To install the product you need to have the serial no. or you can only use product as a free trial. You need get the Adobe ID on which the serial no# was registered.
You may also contact Chat/Customer support:
I have the Adobe ID, it's my current account but when a try to install the Adobe CC Suite with my Adobe ID, I need to enter the serial number.
My Adobe ID is the one with which the License was bought but I can't find my license anymore.
I am asking for the Adobe Staff to sent it back to me if it's possible please.
Thank You !
Welcome to Adobe Forum,
You have Creative Cloud for Team, You have installed & activated it only once, you can activate it on second machine by logging in to www.creative.adobe.com.
Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
So you need to login with your Adobe ID and password to activate the cloud membership.
Log out & log back in of the CC Desktop App.
In case it is not signing in successfully please try the following:
I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
In windows 7 navigate to following location:
1. look out for "Hosts" file
2. Open it with notepad
3. Check if you have any entry for Adobe
4. Remove the entries and try again launching any product from CC
1. Please click on "Go" and navigate to /private/etc
2. Open "hosts" file and check out for any entries for Adobe.com
3. Remove the entries and save the file
4. try again launching any product from CC
You can refer :
Please let us know if it worked.
Even if I'm not the administrator of the Adobe CC Team Abonment, can I use my license in another computer ?
Yes, as each seat is entitled for two activation with 100GB of space.
Okay, thank you.
I'm currently trying to install it on my computer and I'll come back to you as soon as possible to keep you in touch.