3 Replies Latest reply on Mar 25, 2014 3:11 AM by Peter Spier

    Background Task Alert - Helvetica



      No errors are showing on all the pages until - With every page that I am 'testing' to export - I have the dreaded yellow triangle come up AFTER I go to close the PDF or Export quality test page/ spread.

      This comes in either with all photo pages or with text on pages.

      "Helvetica: This font could not be embedded due to licensing restrictions on the font. A substitute font will be used if it supports the glyphs used in the restricted font. The PDF will not be created if the glyphs cannot be respresented."             All the text is either Arial or Calibri.

      I also don't understand why it would come up on all photo pages


      I am getting close to needing to send this book away to the printer so am panicking a bit

      thanks for all your help

        • 1. Re: Background Task Alert - Helvetica
          Kiwiana222 Level 1

          Forgot, I am using CS6 InDesign

          (may I ask here - The publisher has told me that I have to also convert photos to CMYK, can I do them at the end all together (if so how?) or do I have to go back and do each pic individually?) thanks

          • 2. Re: Background Task Alert - Helvetica
            Javed_ali Adobe Employee

            Open up the Find Font dialog (Type > Find Font), does it show the font helvetica there.

            It could be that that font is embedded in the images that you have in the document. (or was used in them but not embedded hence sort of missing)

            • 3. Re: Background Task Alert - Helvetica
              Peter Spier Most Valuable Participant (Moderator)

              It happens only on Photo pages, not on other pages? ID uses Helevetica for the automatic page information marks if you specify them in the export options, and if you have glyphs in the filename that can't be represented that might be a source of the problem, but I would expect this on all pages.


              You can convert all othe images to CMYK during export. The quality of the conversion will be the same as if you open the image in Photoshop, choose Image > Color Mode > CMYK and save. If you want to do any color tweaking, or any sharpening or other adjustment you need to do them one at a time.