I joined Creative Cloud in January 2013 and paid my Monthly plan online via Credit Card. -Worked ok.
In Feb, Digital River automatically took my Feb. payment - ok
In March, When I logged into CC, I began getting a notice that my membership would expire in xx days. and I should change my payment method. I checked my card balance, it was ok, but I put a different card #, thinking that this would trigger a payment. NO CHANGE. I began contacting the CHAT lines. I talked with 5 different people, but none actually had access to my account to see what the problem was. I changed the card info again and received an email notice that Adobe had received a request for help and had closed the request because they thought the problem was resolved. Four days later, My account is closed.... I still do not know what is the problem with my account? - Except that I no longer have one. Can anyone help that actually can check my account and find the problem??? Is this problem withthe DISTRIBUTOR or is it with ADOBE? I used both cards yesterday and they are fine???