3 Replies Latest reply on Mar 25, 2014 2:02 PM by Szalam

    After Effects crashing on splash screen Mac

    Justin Steu

      Hi,

       

      My After Effects (11?) cs6 will no longer open on my mid 2011 21.5 imac. I have been running it and the rest of the production premium suite for about a year now and have had no troubles with them up until now.

       

      Everytime I open it up it quickly flashes from the splash screen to an After Effects Alert. The alert says

       

      Last log message was: <140735312810768> <GPUManager> <2> Sniffer Result Code :3.

       

      I am running osx 10.9.2 and Adobe cs6.

       

      I have a AMD Radeon HD 6750m 512 MB graphics card (I believe, I really don't know much about computer parts) and have not had an issue running AE on this before.

       

      I have tried unistalling and reinstalling but the program still won't work. I did the update for them and they still didn't work.

       

      I have no idea what could be causing this problem because it was working fine on Tuesday last week, but when I came in Wednesday and tried to open it this message apperared. I didn't run any updates for anything through the night.

       

      Thanks,

      Justin Steunenberg