1 Reply Latest reply on Aug 12, 2014 5:10 PM by deborahmacnz

    reauthorise old computer

    showry

      Hi,

      my old computer died,

      I've downloaded my books from kobo website to new computer.

      When I try to authorize new computer with my Adobe ID I get a message saying that I can only authorize it with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices.

      How do I deauthorize my old computer? I've tried following the help pages and it brings me to a chat screen but Adobe Digital Editions is not listed as a product on the chat screen.