1 Reply Latest reply on Mar 25, 2014 6:19 PM by A.T. Romano
      • 1. Re: I can't sign in to my premiere elements. it keeps saying there is an error 400
        A.T. Romano Level 7

        avquihuis6

         

        What version of Premiere Elements are you using and on what computer operating system is it running?

         

        I suspect that you are using a Premiere Elements version earlier than 11.

         

        Those versions earlier than 11 are no longer associated with a Sign In. Ignore or cancel out of any messages that ask

        you to Sign In. You will be able to import, edit, and export using the program.

         

        The Sign In was associated with "photoshop.com" which has been discontinued within Premiere Elements 7, 8, 9, and 10.

        Also note, that the photoshop.com plus members only content is no longer available.

         

        The Error 400 matter is not a new one. How long have you been working with the program that is giving you this Error 400 message

        today?

         

        Please supply more details to help us help you.

         

        Thank you.

         

        ATR

         

        Add On...More details on this later if necessary, do not misunderstand any program messages that you may encounter; you do

        not have to join Adobe Revel in order to use your Premiere Elements 7, 8, 9, or 10 program.