0 Replies Latest reply on Mar 27, 2014 7:02 AM by BIMCO Informatique

    Viewer hanging + File I/O Error

    BIMCO Informatique

      Hi Guys,

       

      I searched on the forums and found something similar: http://forums.adobe.com/message/4028501#4028501

       

      Now, our programme which we upload to dubai.bimco.org, here, is just a mere 3 MB. It is giving us issues at random, it seems. The browser's pdf viewer crashes upon scrolling to the second page. After locking up the viewer for several minutes, a popup appears saying "There was an error processing a page. A file I/O error has occurred"

       

      Now we've tried reducing the pdf, adding backwards compatibility and both IE9 and IE10 is noted to produce the described behaviour. Google Chrome and Mozilla Firefox seem to scroll smoothly.

       

      The pdf was created using InDesign CS6.

      (I'm not sure if this is a proper place to post about this issue, otherwise I can post in the Acrobat section)


      What could be the issue?