3 Replies Latest reply on May 30, 2007 1:43 PM by Newsgroup_User

    reinstall upgrade

    foxxxxx
      I bought Fireworkds 2004 and then upgraded to Studio 8. My computer crashed and I am having to reinstall. I no longer have Fireworks 2004. When I attempt to reinstall STudio 8 it asks for the Fireworks 2004 serial number. I enter that but it is not recognized and the installation does not continue. Do I have to redownload Fireworks 2004 and if so how? The authentication department recognizes the serial number but the Download department refuses to tell me how to download it.

      If a download won't work, what will?
        • 1. Re: reinstall upgrade
          Level 7
          foxxxxx wrote:

          > Do I have to
          > redownload Fireworks 2004 and if so how? The authentication department
          > recognizes the serial number but the Download department refuses to tell me how
          > to download it.

          The only version available for download is the most recent one,
          Fireworks CS3. You might be able to buy a book with the Fireworks MX
          2004 trial version on CD ROM.

          --
          Linda Rathgeber [PVII] *Adobe Community Expert-Fireworks*
          --------------------------------------------------------------
          http://www.projectseven.com
          Fireworks Newsgroup: news://forums.projectseven.com/fireworks/
          CSS Newsgroup: news://forums.projectseven.com/css/
          http://www.adobe.com/communities/experts/
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          • 2. Re: reinstall upgrade
            foxxxxx Level 1
            OK, but

            1) Do I need to have Fireworks 2004 on my computer to install the Studio 8 upgrade?

            2) Where would I get such a book?

            Foxx
            • 3. Re: reinstall upgrade
              Level 7
              foxxxxx wrote:
              > OK, but
              >
              > 1) Do I need to have Fireworks 2004 on my computer to install the Studio 8 upgrade?

              Yes.

              > 2) Where would I get such a book?

              Amazon? I can't guarantee that you could use your original FW 2004
              serial number with the trial version, but it's worth a try.

              --
              Linda Rathgeber [PVII] *Adobe Community Expert-Fireworks*
              --------------------------------------------------------------
              http://www.projectseven.com
              Fireworks Newsgroup: news://forums.projectseven.com/fireworks/
              CSS Newsgroup: news://forums.projectseven.com/css/
              http://www.adobe.com/communities/experts/
              --------------------------------------------------------------