I would appreciate some help here.
Just installed ID, and want to get started. When I try to open any file (pdf. jpg etc) I get the following message:
"Can´t open file. It might be that Adobe ID don´t support the file format, that the plug-in-module that supports the file format are missing, or that the file is open in another program".
I have tried ID on both my PC and Mac - the same error message is shown on both computers. It must be said that I am normaly as PS and AI user, and have not tried ID before. Maybe it is an easy solution to the problem, thus Adobe chat line could not help me.
I appreciate any help you can offer!
Regards, Catherine A