Adobe tech said I could run muse on three machines as long as they were not all being used at the same time. They have fixed the issue twice through long chat sessions. Now it's happening again. I have two macs at home and I have one at work. I have to take my projects between all three computers.
Unable to deactivate Adobe Muse
You have already deactivated all machines for this account twice.
You will need to either locally deactivate other machines or wait to deactivate them.
We pay over $600 a year and this is the frustration we get? Adobe has always been like this and it's not fair to the people who pay for their products. There has to be a better way to manage this and allow us the software that we pay for.
Adobe tech said I could run muse on three machines as long as they were not all being used at the same time.
Whoever you spoke to gave you the wrong information.
Adobe software can be activated on a maximum of two (2) computers simultaneously - not 3.
"Can I use the software I download from Creative Cloud on multiple computers?
Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information."
When you try to activate on a 3rd machine you'll get a "maximum activations exceeded" message. Then you must deactivate the software on one of the other machines or follow the steps here to deactivate all software then re-activate