we are aware of this issue and are investigating at this moment.
What do you mean by app doesn't match on iPhone 4S?
Does it help to shut all other applications down?
Which iOS version are you using?
What i mean with <app doesn't match on iPhone 4S> = it does not work.
If i try to synchronize my documents with CreativeCloud the program Photoshop Touch goes out.
<Does it help to shut all other applications down?>
A shutdown and restart of the device, as well shut all other applications down, does not help to solve the synchronization. Still the device switches off.
Uninstall and reinstall the app again does not improve the performance.
iOS version I am using is: 7.1 (11D167)
Generally be correct get an upgrade soon of the application!
Thanks in advance, hoping for a quick solution.
Ok, thanks for testing this out.
Can you give me some info about what kind of CC account you have and something about the structure?
Could you also please let me know which language you are using?
Is it possible for you to send me a crash log?
Windows: C:\Users\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\DeviceName\PSTouch....log
I don’t know exactly what you are asking for, because I´m not testing, I'm working and all this issues takes much time for me !?
Preferred language: German
I am a CC customer from early 2012. Before this I had worked several years professionally with CS-, 4, 5.5, and jumped directly to the beginning of CC!
!! Please let me know once you have downloaded my files !!
I wish you luck in the further development, will be very careful in what you are programming, for what appear in the next update and what is happening.
Thank you in advance.
It seems to be shared folders that are causing this issue.
If you need to have sync going I suggest you "leave" the shared folders until we have a fix for this.