Hi There, I am keep on being asked to verify the email to activate creative cloud, which I have done many times and when I try to download something it asks me to verify again... I then ask to re-send and nothng comes at all, and nothing in spam either. Have no idea what is causing this, but its driving me crazy! Please help.
I tried to use that tool and everytime it got to the part where I would think I would be connected with a rep, it sent me back to the "what do you need help with" menu.
It is not as straightforward as just clicking a link unfortunately. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
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Creative Cloud support (all Creative Cloud customer service issues)