Check if Photoshop is already activated. If it doesn't annoy you with a trial screen, every time you start it, then it is activated.
Once you do that, Uninstall Lightroom. For some reason, the license information didn't activated. Uninstall through control panel, if you are in Windows, or if you are in Mac, through the uninstall app that you will find in Applications > Utilities > Adobe installers.
Also, go to either:
- Mac: /Library/Application Support/Adobe/Lightroom/
- Windows: C:\ProgramData\Adobe\Lightroom\
And delete Lightroom 5.0 Registration.lrreg file.
Library and ProgramData folders are hidden system folders. To access them, check these instructions:
Once that done, restart Creative Cloud Desktop app, or just the computer, and Lightroom should be availble for instalation again. When you install again, It should have the license activated now.
Hi Luis, thanks for all this info...I'm happy to try, but LR was never available via the creative cloud panel. I went to the creative apps page on the adobe site, found LR, clicked on download, and it said 'download trial'. That's all that was available yesterday. Maybe that has changed. It was in this thread that a 'staff' person suggested downloading the trial.
It continues to be a trial or buy a license window each time i open LR
The photoshop program did start up once with a panel asking me for my id and password and since then just opens as it should.
ps. short ps...LR isn't in the uninstall area. I do see uninstall for photoshop cc and creative cloud, but nothing for lightroom.
ok Luis this did it...trashed lr and the reg file and when i restarted my 'puter Lr5 came up for the first time in the cc app panel...downloaded and it works...
thanks for helping me solve this...