7 Replies Latest reply: Apr 2, 2014 3:55 PM by kobyzoshi RSS

    Program monitor frozen but play bar and audio work in CS6

    toddpretre Community Member

      I have a short story I am editing in CS6, PC version.  I have straight forward HD video and .jpg images, both of which I work with all the time without issue.  I am cropping the still images to edit when the image in my program monitor freezes.  The playback head plays, fast forwards, rewinds and the the audio plays.  NO image changes in my program monitor.  If I shut down CS6 then restart it the problem goes away.  Shortly after I begin to crop any still image, the monitor freezes again.  There are no effects to render but I do attempt to render the work area and get an error message which states "Error compiling movie.  Unknown error."  Anyone have any suggestions?  Thank you in advance for your guidance and consideration.