3 Replies Latest reply on Mar 31, 2014 1:15 PM by SvenWolters

    CC software shuts down after 1/3 of a second - launches entire interface, quits with NO error messae

    SvenWolters Level 1

      Can anyone help on the specified problem?

      I have wasted hours talking to people on the Adobe chat now.


      I signed up for Student Creative Cloud yesterday. Started downloading and installing InDesign and Photoshop. Both programs shut down about 1/3 of a second after launching. The software launches with full interface and then shuts WITHOUT any error message.


      I also tried to open InDesign projects that I copied from another computer. It will load them perfectly fine, but directly asks to save them and upon doing so it shuts down.


      It this a technical issue? Account issue? Please help - deadlines are coming up.