5 Replies Latest reply: Apr 1, 2014 2:21 PM by SarahSchwartz

Custom Domain Causing site formatting issues

SarahSchwartz Mar 31, 2014 3:20 PM

I have designed my site in Adobe Muse. It was working perfectly with the BC trial domain: sarahruby2014.businesscatalyst.com

I have added my custom domain: www.sarahrubydesign.com

When you view the site with the custom domain, the formatting on several pages, including the home page is messed up. However, the formatting remains pristine when sarahruby2014.businesscatalyst.com is used.

To add the custom domain, I had to delete it from a legacy website, which I did.

Then I went into my GoDaddy records (via Google, since I registered my domain through Google). I changed the name servers:

I added the domain to my current site:

I have no doubt there's something I missed.

Thanks for any help.

1. Re: Custom Domain Causing site formatting issues

Liam Dilley Mar 31, 2014 5:20 PM (in response to SarahSchwartz)

With a .com it can take up to 24 hours to propergate the domain. Seems fine there, You just need to give it some time.
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2. Re: Custom Domain Causing site formatting issues

SarahSchwartz Apr 1, 2014 12:23 PM (in response to Liam Dilley)

Thanks Liam.
I was actually able to fix the majority of the formatting issues by republishing the site from Muse and selecting "upload all files" option (instead of "upload only modified files").

The only place I'm now having issues is on the BC backend. Everything with stylesheets on the backend (news module, login block) and the url for the blog have still not updated.

I suppose I should wait that out a little longer to see if it all updates.
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3. Re: Custom Domain Causing site formatting issues

SarahSchwartz Apr 1, 2014 1:18 PM (in response to SarahSchwartz)

It turns out that I was able to get the CSS from the backend to update by going into the stylesheet, making a minor change, and then resaving it.

Everything now looks great!
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4. Re: Custom Domain Causing site formatting issues

Liam Dilley Apr 1, 2014 2:19 PM (in response to SarahSchwartz)

Domain will never effect how your site looks as a note Sarah
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5. Re: Custom Domain Causing site formatting issues

SarahSchwartz Apr 1, 2014 2:21 PM (in response to Liam Dilley)

Thanks. I didn't think so.... that's why it seemed so strange to me and I figured I must have set something wrong. Thanks for the follow up!
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Custom Domain Causing site formatting issues

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