If you are still stuck, at least tell us what operating system you are using.
BTW I originally parsed your screen name as bfi and spluttered all over my monitor and keyboard with thoughts of what it might stand for. But I now see it is bfl BFL which has completely spoiled the moment for me.
I hope you fix your problem. It has a run out of trial period feel to it, but it's one we see here now and again, so there will be a fix for it. Good luck.
Yep, still stuck. The specs for machine are:
Windows 8.1 x64
8 gigs of ram
I hope it could be solved in under a month, cause membership is useless as of now. And by the way, BFL is just an abbreviation for a company name.
Windows 8.1 has given a few people problems regards video card drivers, but I wouldn't think that would cause a crash on launch.
So you have the Desktop Application Manager installed, and from there you installed Photoshop CC as a trial. You used it in trial mode for a period of time, but have now paid for a sunscription?
How long did you go with the trial period before purchasing the subscription?
Did the trial period expire?
Has Photoshop CC ever worked since you took out the subscription?
Have you done anything else like add fonts, or third party plugins, or a graphics tablet?
Just to make sure, check you definitely have the most up to date video card driver. You might be able to use the auto checker (Iit needs Java installed)
I don't think it will help, but again to be sure, reset Preferences (hold down **** Ctrl Alt while starting Photoshop)
After the above makes no difference, I guess you need to reinstall.
Unistall Photoshop from Control Panel.
Download and run the Cleaner tool
Restart your computer
Right click and run the Desktop Application manager as Administrator. (If it thinks Photoshop is still installed, Quit and sign back inagain.
If you have problems after that, come back.
I wouldn't call it a crash, as camera raw works fine (with photoshop in background) and when I open the image from ACR to PS it gives me "save picture before quiting: yes/no" and regardless of the choice it quits. If photoshop is opened from desktop, it quits without notice.
As I understand Application manager is now called Creative Cloud, from where you manage all Adobe apps.
I didn't use photoshop before on this machine, bought subscription outright and only when it didn't work I used my other account to start a trial (same install, different account). As I did it today, I can use PS for 30 more days.
Video drivers are up to date. Used Cleaner tool, reinstalled everything and unfortunately I have to say that problem still persists.
just wanted to say that I decided to solve the problem in the simple way - formatted and reinstalled windows. Now everything works fine. So it seems that the problem was not in the creative cloud account, but in the PC.
I have the exact same issue and don't relish the thought of having to format & reinstall Windows in order to stop Photoshop self quitting.
Like bfl, I have uninstalled, run the cleaner, and reinstalled. No errors in the installation log. Have tried setting permissions onto Adobe folders as suggested in another thread, holding down crtl-alt-shift to delete settings, updating to latest graphics drivers, signing out creative cloud,performed all these checks (all passed) and deleted my SlCache.
Lightroom runs fine but the interface feels crippled compared to Camera RAW. Trial copy worked fine, I bought a subscription when trial ended and now I get this!
Assuming my problem is this: "What you are describing is the application exiting, in this case because it thinks you don't have valid activation information."
Running Windows 8 Pro 64-bit, 16GiB RAM.
Thanks in advance if you can offer further assistance.
Edit: deleting my SlCache again seems to have fixed the issue. Fingers crossed!