0 Replies Latest reply on Apr 1, 2014 5:09 AM by tonybillhardy

    Ps and Ai crashing


      I have a new MacBook Pro - wonderful.

      Also have Adobe Creative Cloud.


      Now Photoshop and Illustrator are crashing on file open and file save. Does it ever time now.




      Here's the kit as it arrived a few weeks ago - no modifications.


      Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3

      Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB

      Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB

      Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

      Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (

      Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

      Network Service: Wi-Fi, AirPort, en0

      Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

      USB Device: Internal Memory Card Reader

      USB Device: BRCM20702 Hub

      USB Device: Bluetooth USB Host Controller

      USB Device: Apple Internal Keyboard / Trackpad

      USB Device: HP Color LaserJet 2605dn

      Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1