12 Replies Latest reply on Apr 28, 2016 1:46 PM by kstohlmeyer1

    Screen Tearing in InDesign CC

    Dries Rotty

      Dear random reader,

       

      I'm having alot of screen tearing on my brand new system at work, so do my colleagues.

      I'm using Adobe InDesign CC on a HP Z420 Workstation with 16MB RAM, an NVIDIA Quadro K2000 with 2GB Memory, and a 12-core CPU with 3.5Ghz (a bit overkill, I know).

       

      When I scroll down a document, it's not smooth at all, it stutters and tears very hard. Also when I enter fullscreen mode (Shift + W) it looks like it "loads" the image from top to bottom, but on this machine, it should appear instantly.

      I never had this problem on my previous system which was alot weaker, so it should not happen now!

      This occurs with both very big (25MB+) and small documents (2MB).

      I have no clue how to fix this problem, I never had this problem on my previous system which was alot weaker.

       

      Things I have checked:

      • Graphics driver: up to date.
      • Adobe InDesign: up to date
      • Physical Memory usage: 25% (so no memory leak I guess)

       

      I would be delighted if anyone knows a solution for this.

       

      Thanks in advance.

       

      Dries Rotty

      Graphic Designer