1 Reply Latest reply on Apr 2, 2014 3:20 AM by Beverley Gray

    why have my monthly payments increased?

    sallyb89

      why have my monthly payments increased?

        • 1. Re: why have my monthly payments increased?
          Beverley Gray Adobe Employee

          Hi sallyb89

           

          You signed up in February 2013 for a promotional price that is valid for the first 12 months.  After the promo period your plan renews at the regular price.  An email is sent 30 days before your annual renewal date with details of the price for the next 12 months - perhaps it went into a spam/junk folder?

           

          Kind regards

           

          Bev