1 Reply Latest reply on Apr 2, 2014 7:59 AM by Rajashree Bhattacharya

    Why is my Adobe Master Collection asking me to 'Continue my Trial' of Adobe Creative Cloud?

    Dorstlesser

      Hi all,

       

      I'm running Adobe CS6 master collection, and today when I used Photoshop I am asked in a pop-up whether I want to 'Continue using this trial version of Adobe Creative Cloud'. It seems I have somehow been downgraded to a trial version, but I'm not sure, and of course there's no info.

       

      Can anyone tell me how I can find out what's going on (am I really on a trial licensce now?) how I can fix it (i.e. get my full licencse of the Master Collection back) and how long I can use this trial version?

       

      Big problem! Big thanks!

       

      Cheers,

      Paul