I've seen similar questions but have not found a solution that works.
So far, these are the steps I have taken with a MacBook Pro OSX 10.9.2, 16G, SSD:
None of these have worked and I don't know what other steps I can take to fix this problem.
Thank you for your help,
Have you asked other users in that forum? http://forums.adobe.com/community/photoshop
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll