End-user of our form saved it and did not receive the link to retrieve the saved form. Other discussions in the forum address this problem. It seems there is a way for Adobe to check if the information was saved with by providing certain information about the end-user's interaction with the form.
Who at Adobe can help us try to retreive our end-user's saved form?
Can you ask the user to check their Spam filter for the email message with the Saved form link?
If they do not find it there can you send me an email with the form URL and the email address the user used to Save the form data along with the approximate time that they saved? Email to email@example.com