Having problem installing Flash, and Reader won't open files as in older version.

[History14]

I've tried everything I know of to get Flash to install correctly. I've read all the FAQ and related info but nothing works. The downloaded file only shows 6mb when I check Control Panel in Windows and the file is almost 3 times that size.

Also, Reader will not open files the way my older version did. I can't open by clicking on the file anymore and have to 'Save As' in order to read by utility bills. This is NOT ACCEPTABLE!!

My system 32 bits, running Windows 7 with a Pentium 4 CPU @ 3.2ghz. and 2.50GB memory.

With Flash the 'Error 1772' message has appeared - 'A program  run as part of the setup DID NOT FINISH as expected' Contact administrator.  I am the Administrator (my home system), that is why I'm inquiring as to the what the problem is and how I might correct it and get BOTH of these products to run as advertised.  HELP!!

I have made adjustments to Internet Explorer etc. as per instructions on your FAQ section. No help!

I would appreciate a solution to my dilemma, as I am about out of ideas as to where to go. So help would be greatly appreciated. Thank you.

[C_F_McBlob]

History14 wrote:

I've tried everything I know of to get Flash to install correctly. I've read all the FAQ and related info but nothing works. The downloaded file only shows 6mb when I check Control Panel in Windows and the file is almost 3 times that size.

The FULL installer is 18mb (Flash Player for ActiveX (Internet Explorer))

Once installed it's between 51 and 114mb depending whether you have a 32 or 64 bit system. The Control Panel shows ONLY a certain few files that actually install. It's always been that way.

Also, Reader will not open files the way my older version did. I can't open by clicking on the file anymore and have to 'Save As' in order to read by utility bills. This is NOT ACCEPTABLE!!

This is purely a browser setting. See: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

With Flash the 'Error 1772' message has appeared - 'A program  run as part of the setup DID NOT FINISH as expected' Contact administrator.  I am the Administrator (my home system), that is why I'm inquiring as to the what the problem is and how I might correct it and get BOTH of these products to run as advertised.  HELP!!

See: http://forums.adobe.com/message/4041846 for instructions to perform a "clean install".