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1. Re: is it possible to create a custom 404 page for .chm help?
Hi there
What you need to do is to investigate Merged CHM files. When you merge CHM files, you designate one to be the "Master" or "Parent". Then you include as many child or subordinate projects as you like. When you ship the content, the developers only install the relevant files. And the TOC and Index entries will then only include the relevant content.
It's worth noting, however, that some folks simply choose to include the help for all the modules. The view is that by having access to the help (even if you don't have the module) the end user can't really do anything because the module isn't present. But by being able to see what is possible, they may become intrigued by it and purchase access to the missing module.
Cheers... Rick
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2. Re: is it possible to create a custom 404 page for .chm help?
Unfortunately, someone already suggested the second idea to the powers that be at my company, and they made it clear they were not interested in that method of marketing. But I'll pursue the idea of merging the .chms. Thanks, Rick!
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3. Re: is it possible to create a custom 404 page for .chm help?
Hello,
I am experimenting with merged .chms. I got it so that you can see the TOC from one file inside another file, but if you click on an entry in the child file's TOC, the machine begins clicking like it is straining mightily to lift a heavy load, and if I open the Task Manager I see my Memory (Private Working Set) usage going up and up for the program hh.exe, with no end in sight, so I shut down the program.
I have a strapping young Windows 7 machine in the prime of life, so I can't believe it's a memory problem with my machine. Any ideas what I am doing wrong?
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4. Re: is it possible to create a custom 404 page for .chm help?
OK, never mind about that one! I did not have the Project Options set correctly. It's working fine now, with one exception: It does not merge the files in the order I wanted them to be merged in the TOC. It seems to be the compiler itself that is doing it - I went into the HCW.exe to test. Does anyone know what determines the order in which .chm files are merged? Thanks in advance.
--update: Sorry, I figured out it's alphabetical. Is there a way to override this? Thanks.
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5. Re: is it possible to create a custom 404 page for .chm help?
Please see:
http://www.grainge.org/pages/authoring/merging_webhelp/merging_method_rh9.htm#mergedchms
Does this provide you with the answer, or is there something not
described there?
Kind regards,
Willam
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6. Re: is it possible to create a custom 404 page for .chm help?
Hi Willam. Thank you for drawing my attention to that. I feel stupid for not noticing it before since I have benefitted greatly from Peter's work in the past. - Sandy