3 Replies Latest reply on Apr 8, 2014 3:19 PM by A.T. Romano

    Adobe Premier Elements 11

    Ronnathan

      Using Adobe Premier Elements 11 I experience "freezing" when I:

      add some info to a picture while making a DVD, save the program then access the button to continue scanning the photos for the next spot in which to add more info. Not always, but often if freezes the program. Norton tells me I'm using 4,095 MB of memory and I have 8 GB in the Dell Inspiron desktop. Sometimes the program quits when I've asked to, "Wait for program." Any help?

       

      I have noted that my installation shows two instances of (Adobe Premier Elements 11 and Adobe Premier Elements) as having been installed at the same time. One is 96 Kb large and the other is 1077 Kb large. Is this normal?

        • 1. Re: Adobe Premier Elements 11
          the_wine_snob Level 9

          With 8GB of installed RAM, is it correct that you are running a 64-bit version of Windows? If so, which version, please?

           

          Did you also install the 64-bit version of PrE 11?

           

          What are the pixel x pixel dimensions of those Still Images?

          Have they been Imported into the PrE Project, or are you attempting to do that from the Elements Organizer?

          What is the Project's Setting, in which you are working?

           

          Good luck, and let us know a bit more please,

           

          Hunt

          • 2. Re: Adobe Premier Elements 11
            Ronnathan Level 1

            Thank you for your response Bill, but I think I have it figured out. I believe I’ve just been a bit too fast for the program.

             

            Cheers, Ron

            • 3. Re: Adobe Premier Elements 11
              A.T. Romano Level 7

              Ron

               

              You wrote

              I have noted that my installation shows two instances of (Adobe Premier Elements 11 and Adobe Premier Elements) as having been installed at the same time. One is 96 Kb large and the other is 1077 Kb large. Is this normal?

               

              Yes, Normal.

               

              Adobe Premiere Elements 11.exe (95.9 KB) opens first

              and

              Adobe Premiere Elements.exe (1.05 MB aka 1075 KB) opens second

               

              Two processes of Premiere Elements 11. They are found in Windows 7, 8, or 8.1 64 bit

              Local Disk C

              Program Files

              Adobe

              Adobe Premiere Elements 11

              and in the Premiere Elements 11 Folder are these two .exe files.

               

              When you install the program, the desktop icon for the program targets the Adobe Premiere Elements 11.exe to open to the Welcome Screen. You can bypass the Welcome Screen by creating a desktop icon for the Adobe Premiere Elements.exe and using the latter to open Premiere Elements each time so that you do not run into the Welcome Screen.

               

              Alternately, you can set the Welcome Screen "On Start Always Launch" = Video Editor.

               

              You wrote

              add some info to a picture while making a DVD, save the program then access the button to continue scanning the photos for the next spot in which to add more info.

               

              Although we are glad that you believe you have found your answer to the issue presented, I would ask

               

              a. What are the formats and pixel dimensions of the photos being imported in Premiere Elements project?

               

              b. Not sure what that " ...continue scanning the photos for the next spot to add more info" is all about. Are you going into the Elements Organizer 11 which comes with Premiere Elements 11 and using File Menu/Get Photos and Videos/From Scanner? If so, where do you scan the photos to? How are you importing them into Premiere Elements 11 Expert workspace - Add Media/Files and Folders/Project Assets and to Timeline or something else?

               

              Besides photo formats, pixel dimensions, and computer resources, your workflow sequence of events (maybe some multitasking) may be involved in this freezing (other than you are too fast for the program).

               

              Please review and consider.

               

              Thanks.

               

              ATR

               

              Add On...From what you wrote, I am guessing that you are working on Premiere Elements 11 running on Windows 7, 8, or 8.1 64 bit. If so, that would put you in a better computer resource position than otherwise. Also, watch out for antivirus interference.