2 Replies Latest reply on Apr 4, 2014 12:46 PM by ROGERMILLER

    FLASH PLAYER ON MOZILLA FIREFOX

    ROGERMILLER

      I use Mozilla Firefox as my default browser. The Adobe Media Flash Player keeps crashing. I have to download it an reinstall it almost everyday. please let me know how to solve this recurent problem.

      Thank you very much for your help.

      you can email me at [removed by moderator]

      Roger Miller

        • 1. Re: FLASH PLAYER ON MOZILLA FIREFOX
          Mike M Level 6

          Roger,

          Download the following:

          Flash Player Plug-in (All other browsers)

          Flash Player Uninstaller

          Also, download these:

          Shockwave Player Uninstaller

          Shockwave Player 112 FULL installer (ther browsers)

           

          Save all the files and close your browser.

          Run the uninstallers first (both of them)

           

          Go to: C/Windows/System32

          Delete the Macromed folder.

           

          Go to: C/Windows/SysWOW64

          Delete the Macromed folder.

           

          Open your Registry Editor (Start>Run or press the Windows key + R and type 'regedit' [minus the quotes] and click OK)

           

          In the Registry Editor, go to:

          HKEY_LOCAL_MACHINE/SOFTWARE

          Delete the Macromedia folder (Right click and choose "Delete").

           

          Go to:

          HKEY_CURRENT_USER/Software and delete the Macromedia folder there too.

          Close the Registry Editor and empty your recycle bin.

           

          Run the Flash Player installer, and then the Shockwave FULL installer you downloaded.

          1 person found this helpful
          • 2. Re: FLASH PLAYER ON MOZILLA FIREFOX
            ROGERMILLER Level 1

            Thank you Mike,

            This helps somehow. As I am not very strong in computer I have gone on the internet to locate all software you suggested and I found them.

            I also found the file in the C/windows/System 32 and the Macromed folder

            Also the C/Windows/SysWOW 64 and the Macromed folder.

            Actually my Mozilla Firefox works properly with the Video. If it crashes again,  I will follow your instructions and fix the problem.

            Again,

            Thank you,

            Roger Miller