3 Replies Latest reply: Apr 6, 2014 7:25 PM by p_nath

Accordian and Contact form not responsive to touch on mobile site

Ben Stanbury Apr 4, 2014 9:32 AM

Hi

I have and accordian widget and a contact form that are not responsive to touch on my mobile site now I have uploaded the site to the ftp.

They both worked OK on the temporary business catalyst host.

www.masonandstjohn.com

Its on the projects page and the contacts page.

Any help would be much appreciated!

Thanks,

Ben

1. Re: Accordian and Contact form not responsive to touch on mobile site

p_nath Apr 4, 2014 8:57 PM (in response to Ben Stanbury)

Hello Ben

Do you mean the site worked fine on mobiles when it was hosted with Business Catalyst? If that is the case, then the issue may be with the upload not being completely successful, or the host itself. Please make sure it's not an upload issue, by reuploading the site again with "all files" selected in the upload option. If that doesn't resolve the issue, then have your host "reset the FTP permissions" for you and then reupload the site to see if that fixes the issue.

Cheers
Parikshit
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2. Re: Accordian and Contact form not responsive to touch on mobile site

Ben Stanbury Apr 5, 2014 2:29 AM (in response to p_nath)

Hi Parikshit

Thankyou for you response. The problem was with the mobile nav menu at the top of the master page. I had to uncheck the 'Overlap Items Below' to make the areas responsive to touch.

It was as if the menu, despite being collapsed was 'masking' the areas.

Thanks,

Ben
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3. Re: Accordian and Contact form not responsive to touch on mobile site

p_nath Apr 6, 2014 7:25 PM (in response to Ben Stanbury)

Great that it's sorted. Thanks for posting the solution.

Cheers
Parikshit
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