I have a one-year Creative Cloud membership... or should say I did.
Today, when I tried to get into Photoshop CC, I was told to update my account, which for some reason is now a Free Membership. Which is odd, as I made a payment last month and another payment is due on April 15. Under "Manage Your Account," it says my One Year Membership was cancelled... on April 27, 2014, which is also a bit odd, as it's only April 6, and while I am aware there is a time difference between Korea (where I live) and San Jose (where Adobe lives), I don't believe the gap is that great.
Can anybody tell what might be happening here? Much obliged.
please contact us through voice or chat & we will look into the issue.
WARNING: Dumb question about to follow.
How do I contact you through voice chat or chat?
Actually, found out how to open chat.