9 Replies Latest reply on Apr 6, 2014 2:57 PM by A.T. Romano

    Files importing incorrectly

    Zeifly

      I recorded a video for youtube using a screen recorder on my pc. It saved as an .avi file in my videos folder but when I went to imoprt it to APE 12, it says,"you cannot place an audio-only file on this track. please place it on the Narration or Music track." I don't know why it is doing this, but could it be because I was using a mic while recording the video? Any help would be appreciated.

       

      thanks,

      Zeifly

        • 1. Re: Files importing incorrectly
          John T Smith Adobe Community Professional & MVP

          AVI is a wrapper... what is inside YOUR wrapper?

           

          Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588

           

          Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing

          http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions

           

          Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

          • 2. Re: Files importing incorrectly
            A.T. Romano Level 7

            Zeifly

             

            What type of .avi did your screen recorder produce? What kind of .avi do you have? Not all .avi files have the same compression.

            Please let us know what video compression is being used here. If you cannot find out from the information you currently have, then please download and install the free utility named gspot to get a readout with the needed information.

            http://www.headbands.com/gspot/

             

            What is the name of screen recorder and what settings did you set?

             

            When did you get that "you cannot place an audio only........" message? When you were trying to drag the file to Video 1? Please detail how far you got into the import before you got that message

            a. Add Media/Files and Folders/no appearance in Project Assets - just that message

            or

            b. Add Media/Files and Folders/Project Assets and, when you went to drag the file from Project Assets to Video 1 or elsewhere you got the message?

             

            If you manage to get te file into Project Assets, did it display an image from the video file in the thumbnail or does the thumbnail show just some sort of audio graphic?

             

            Let us start here and then decide what next.

             

            Thank you.

             

            ATR

            • 3. Re: Files importing incorrectly
              Zeifly Level 1

              Okay, so I downloaded gspot and this is what it gave me.

              Shot.png

              When I'm in APE 12 I click add media/Files and folders and this is what pops up Rec is the file I'm trying to import.

              Shot001.png

              Then I'll click on Rec and hit Open. It imports fine but it appears on the sound track instead of the audio track and there is no video. If i try to navigate through File Explorer I go to C:\Users\zaxir_000.MONOPC\Videos\Recordings and I drag the file onto the video track. As soon as I "let go" of the file this pops up.

              Shot004.png

              Is this enough information to figure out what's going wrong?

               

              Thanks,

              Zeifly

              • 4. Re: Files importing incorrectly
                John T Smith Adobe Community Professional & MVP

                H.264 will not work inside an AVI wrapper http://forums.adobe.com/thread/854115

                -Says VLC will convert in reply #6 http://forums.adobe.com/thread/1172956

                1 person found this helpful
                • 5. Re: Files importing incorrectly
                  A.T. Romano Level 7

                  Zeifly

                   

                  From what you presented your problem is that Premiere Elements does not support the format of your screen capture, the AVCHD.avi format (AVCHD video compression which is wrapped with .avi format). This is a known issue.

                   

                  I have not worked with zdsoft. But, a quick look at its description online suggests that you should be able to generate a screen capture in other than AVCHD.avi. Premiere Elements does support the AVCHD video compression, just not that combination of video compression and file extension .avi (the wrapper format).

                   

                  So

                  a. Can you generate your screen captures in AVCHD.mp4?

                   

                  b. I do not think it will work, but you could try renaming just the file extension of the AVCHD.avi so that you import into Premiere Elements

                  AVCHD.mts

                  or

                  AVCHD.m2ts

                  or

                  AVCHD.mp4

                   

                  c. If you cannot create your screen captures in a different format and/or the file extenstion maneuver does not work, then we can talk about converting the AVCHD.avi to H.264.mp4 in a program such as HandBrake.

                   

                  More later.

                   

                  Thanks.

                   

                  ATR

                   

                  Add On...VLC may function as a player, but its file format conversion feature I have found to be problematic.

                  • 6. Re: Files importing incorrectly
                    Zeifly Level 1

                    Okay I fixed it thanks everyone!

                    • 7. Re: Files importing incorrectly
                      John T Smith Adobe Community Professional & MVP

                      For anyone else who reads this... what screen recording software are you using, and what did you do to fix the problem?

                      • 8. Re: Files importing incorrectly
                        Zeifly Level 1

                        I am using ZD Soft Screen Recorder Free Trial. To fix the issue I clicked this link: http://forums.adobe.com/thread/854115. Then I followed the instructions given by Colin Brougham and it worked flawlessly. I would like to thank John and Colin for helping me with this problem.

                        • 9. Re: Files importing incorrectly
                          A.T. Romano Level 7

                          Zeifly

                           

                          Thanks for that supplemental information that you provided in post 8. Very interesting approach by Colin.

                           

                          ATR