1 Reply Latest reply on Apr 7, 2014 8:25 AM by Rajashree Bhattacharya

    everytine i try to download Acrobat pro from the adobe cloud I get this error, what is the problem?

    Champaign Guy

      Exit Code: 7

      Please see specific errors below for troubleshooting. For example,  ERROR:

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s)

       

       

       

      ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------

       

      ERROR: Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\AcroPro.msi

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

      MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\AcroPro.msi

       

      ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603