1 Reply Latest reply on Apr 7, 2014 8:55 PM by Mike M

    When updating Flash it updated Firefox erasing my bookmarks, history, etc

    helpmeRonda

      My Firefox has been stumbling lately with Flash.  I had an older version, not sure which.  Pages that would not run in FF would in Chrome.  I was cued to update flash.  After installing new Flash (from official Adobe website), it closed my current FF browser.  When I reopened it, all my bookmarks, history, toollbars were gone.  Why did this happen and how do I get them back?  Please tell me I can get them back!  Thanks.

        • 1. Re: When updating Flash it updated Firefox erasing my bookmarks, history, etc
          Mike M Level 6

          Flash Player (or the installer) has nothing in it to alter ANY personal settings in Firefox.

          The installer places a plug-in in a pair of folders where Firefox is able to locate it (C/Windows/System32/Macromed/Flash and C/Windows/SysWOW64/Macromed/Flash).

          sys32.jpgsys64.jpg

          That's all. You do need to close the browser before the plug-in can be installed, but that's because the folder can't be modified while it's in use. That doesn't have anything to do with bookmarks, history or toolbars as they're in a separate folder altogether (Users/[user]/AppData/Roaming/Mozilla/Firefox/Profiles/[8-digit#]default).

          ffprof.jpg