4 Replies Latest reply on Apr 8, 2014 10:05 AM by rweb611

    Problems playing a game on Pogo


      Pogo says that I need the current version of flash player to play the game.  Well I downloaded the latest version and i still cannot play the game.

      When i went to the screen on Adobe for flash player verification it said it's not installed.  I need help.

        • 1. Re: Problems playing a game on Pogo
          Mike M Level 6

          What OS?

          What browser?

          • 2. Re: Problems playing a game on Pogo
            rweb611 Level 1

            Thanks for the reply.  

            I'm  using  Win  7

            Browser    IE  11


            I  checked and it said I have the latest version of flash installed.  

            It is enabled.

            Also  I uncheked active x-filtering.

            Also under manage add-ons  I checked alow all ad-ons.


            Stupid game still won't load.



            • 3. Re: Problems playing a game on Pogo
              Mike M Level 6

              "User-Agent Strings"


              That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.


              Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.

              The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11. YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play. Facebook and Pogo can't do that, because HTML5 doesn't apply to games... only video.

              Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of the websites you visit.

              They recommend using "Compatibility View" and pretending that you're using an older verison of IE... Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.

              I'm not big on "pretending" so I recommend actually using another browser.

              Firefox (from Mozilla)

              Opera (from Opera)

              Safari (from Apple)

              Chrome (from Google)

              ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

              • 4. Re: Problems playing a game on Pogo
                rweb611 Level 1

                Thank you very much .  I'm no computer engineer but thank you for the explanation.  And thank you Microsoft.  They are the reason Apple is the

                best computer company of all time!


                Thanks again,