2 Replies Latest reply on Apr 8, 2014 6:25 PM by A.T. Romano

    help for update codec AVCHD

    fabrizio italy

      premiere elements 9 don't open file AVCHD, where i find the codecAVCHD in adobe site, for update?

        • 1. Re: help for update codec AVCHD
          GautamBahl Adobe Employee

          Hi Fabrizio,

           

          Welcome to Adobe Forums.

           

          Do you have the latest version of QuickTime installed?

           

          Also try to rename the .MTS file to .M2TS and then try to import the file.

           

          Try to copy the media file to some other location like desktop and then try to import the file.

           

          Please mention the name and model no. of the camera that you are using.

           

          Thanks

          • 2. Re: help for update codec AVCHD
            A.T. Romano Level 7

            fabrizio italy

             

            What computer operating system is your Premiere Element 9 running on? And, are you running the 9.0.1 version of Premiere Elements 9?

             

            What are the properties of your source media?

            Video Compression

            Audio Compression

            Frame Size

            Frame Rate

            Interlaced or Progressive

            File Extension

            Pixel Aspect Ratio

             

            There are video/audio readout programs that we can go to for that information if you do not know. But a quick way, may be to give the brand/model/and settings for the camera that recorded that AVCHD video.

             

            The usual questions:

            1. Do you have the latest version of QuickTime installed on your computer with Premiere Elements 9.0/9.0.1?

            2. Are you running the program Run As Administrator and from User Account with Administrative Privileges?

             

            The only AVCHD that I am aware of that cannot be imported into Premiere Elements (any version) is AVCHD.avi. Lots more questions and answers. So your reply with more details will help us to help you.

             

            Looking forward to your follow up.

             

            Thank you.

             

            ATR