6 Replies Latest reply on Apr 8, 2014 6:19 AM by BobLevine

    InDesign CS5 crashes on opening in Mavericks

    Redand Level 1

      Hi.

       

      I migrated my User account to a brand new iMac this weekend with OS 10.9.2. All CS5 apps work fine except for InDesign. It always crashes after "Initializing plug-ins" stage. The last of many crash reports is at the end of this message. I've searched online and a lot of people have had similar problems put they haven't resolved the issue:

       

      1) I updated Java for OS X 2013-005. No change.

       

      2) I've tried dumping the InDesign Defaults & SavedData files as suggested, but this doesn't help either. Interestingly, the SavedData file was recreated but InDesign Defaults never gets replaced. I had the same issue with InDesign a couple of years ago when I upgrade the OS to 10.6 and this resolved the situation then.

       

      3) I've resolved any font conflicts.

       

      4) As my older iMac is sat next to this new one and it still has my original user account and had I upgraded the the OS to 10.9.2 in preperation of giving it to my partner, I decided to do a comparison. I opened InDesign to see if it crashed too. After a long time, it opened! It opens files and I can save. I've even copied the entire en_GB folder within Library/Preferences/Adobe InDesign and used that on my new Mac, but this doesnt help. (By the way there is a Version 4.0 folder there as well as a Version 7.0. Could this cause issues?)

       

      So, does this point to an issue with the brand new iMac? It's a 27" iMac 3.2 GHz Intel Core i5 with 12GB preinstalled, so it has had 4GB added to the standard 8GB by the retailer (costco).

       

      I would appreciate any help resolving this issue. Thank You.

       

      Here is the last crash report:

       

      Process:         Adobe InDesign CS5 [2686]

      Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

      Identifier:      com.adobe.InDesign

      Version:         7.0.4.553 (7040)

      Code Type:       X86 (Native)

      Parent Process:  launchd [191]

      Responsible:     Adobe InDesign CS5 [2686]

      User ID:         501

       

       

      Date/Time:       2014-04-08 08:36:31.138 +0100

      OS Version:      Mac OS X 10.9.2 (13C64)

      Report Version:  11

      Anonymous UUID:  BEA65817-1B32-83C0-5494-E72D47AA481E

       

       

      Sleep/Wake UUID: 6C86D3E4-D918-4DD8-8A2D-39D2AE368ADF

       

       

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000002c

       

       

      VM Regions Near 0x2c:

      --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

          __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   dyld                                    0x8fe66105 ImageLoader::isLinked() const + 11

      1   dyld                                    0x8fe63883 NSLinkModule + 103

      2   libdyld.dylib                           0x903ca146 NSLinkModule + 88

      3   com.adobe.InDesign.Font Manager          0x1101fbc8 TINglue_version + 792

      4   com.adobe.InDesign.Font Manager          0x110205cf TIN_Startup + 177

      5   com.adobe.InDesign.Font Manager          0x10fa6109 GetPlugIn + 17705

      6   ObjectModelLib.dylib                    0x010511b1 0x1038000 + 102833

      7   ObjectModelLib.dylib                    0x01051acb 0x1038000 + 105163

      8   ObjectModelLib.dylib                    0x01060386 0x1038000 + 164742

      9   ObjectModelLib.dylib                    0x01070c0d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 23101

      10  ObjectModelLib.dylib                    0x0106c234 ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4196

      11  com.adobe.InDesign                      0x00002822 main + 82

      12  com.adobe.InDesign                      0x000027a6 start + 54

       

      Message was edited by: Peter Spier