11 Replies Latest reply: Nov 12, 2014 11:46 AM by Todd_Kopriva

After Effects, Track camera unable to obtain dynamic link server connection

TriasAD Apr 8, 2014 3:58 AM

This has been hit and miss. I am now consistenly getting a dynamic link server connection trying to use Track camera in After Effects.

64GB RAN

Windows 7 proffesional

i7 processor

NVIDIA GEFORCE TITAN

I have enabled all the recommended programs through my firewall. I see the dynamiclink server is running in my task manager, I have closed all other programs, no antivirus, I have restarted my computer, no luck with this.

Also to add additional information:

It seems that when I try to do replace with After Effects composition in Premiere Pro I am getting error: The importer reported a generic error

and also when I first launch After effects I am getting a failure to load a few plugins from CineForm including importer

1. Re: After Effects, Track camera unable to obtain dynamic link server connection

Szalam Apr 8, 2014 6:40 AM (in response to TriasAD)

What version of AE are you using? (And I don't mean "CS6" or "CC", I mean "12.2.1" or "11.0.4")
Try uninstalling any/all software from GoPro to get rid of that CineForm message (and then reinstall it later on if you use the Cineform codec or GoPro footage).
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2. Re: After Effects, Track camera unable to obtain dynamic link server connection

TriasAD Apr 8, 2014 9:25 AM (in response to Szalam)

Uninstalled and installed again, but no luck, it worked randomly (as it appears) . No idea

From what I can see, this problem exists for quite a while and it clearly is not only down to firewall, I would have thought Adobe would have dealed with it.

Sad, when you need to do something but the computer "says no"
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3. Re: After Effects, Track camera unable to obtain dynamic link server connection

Szalam Apr 8, 2014 10:20 AM (in response to TriasAD)

You still haven't answered my first question.
Also, what did you uninstall and install?
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4. Re: After Effects, Track camera unable to obtain dynamic link server connection

TriasAD Apr 8, 2014 11:45 AM (in response to Szalam)

Ah yes, After Effects is 12.2.1.5

I uninstalled and reinstalled After effects. I removed the folder with the plugins for Cineform and I am not getting the start up error any more. I can now do replace with after effects composition from Premiere with no problem, but still Track camera from After effects is not working properly due to unable to obtain dynamiclink server connection.

Thanks
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5. Re: After Effects, Track camera unable to obtain dynamic link server connection

Wes Plate Nov 11, 2014 9:37 PM (in response to TriasAD)

Was there ever resolution on this? I'm having the same problem in After Effects 13.1.1.3
This happens every time I try to use the Camera Tracker.
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6. Re: After Effects, Track camera unable to obtain dynamic link server connection

Szalam Nov 12, 2014 7:27 AM (in response to Wes Plate)

Wes Plate wrote:

Was there ever resolution on this? I'm having the same problem in After Effects 13.1.1.3

...

This happens every time I try to use the Camera Tracker.

Double-check all your security, firewall, antivirus, etc. Often overly-aggressive security software can block internal connections that AE requires to use the camera tracker.
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7. Re: After Effects, Track camera unable to obtain dynamic link server connection

Wes Plate Nov 12, 2014 8:50 AM (in response to Szalam)

Darn, I don't have antivirus software or a Firewall running.

I tried uninstalling with removing preferences and reinstalled. Didn't help.

Thanks.
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8. Re: After Effects, Track camera unable to obtain dynamic link server connection

Szalam Nov 12, 2014 9:00 AM (in response to Wes Plate)

Wes Plate wrote:

I tried uninstalling with removing preferences and reinstalled. Didn't help.

Did you run Adobe's CC Cleaner tool before you reinstalled? I'm not super-optimistic that it would help, but it's something
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9. Re: After Effects, Track camera unable to obtain dynamic link server connection

Wes Plate Nov 12, 2014 9:25 AM (in response to Szalam)

I did not last time.

I just tried again. I uninstalled and then ran the CC Cleaner Tool. Then I reinstalled and updated to the latest After Effects.

NOW I can use the Camera Tracker! Thank you, Szalam, for the Cleaner Tool reminder.
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10. Re: After Effects, Track camera unable to obtain dynamic link server connection

Szalam Nov 12, 2014 9:49 AM (in response to Wes Plate)

Wes Plate wrote:

NOW I can use the Camera Tracker!

Woohoo!
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11. Re: After Effects, Track camera unable to obtain dynamic link server connection

Todd_Kopriva Nov 12, 2014 11:46 AM (in response to Szalam)

I'm glad that you got it sorted, Wes.

Thanks, Szalam, for helping.
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After Effects, Track camera unable to obtain dynamic link server connection

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