I have the same trouble with DNG files!
Bridge/PS CS6 on OS 10.7.5 and on OS 10.9
Could you please try "cmd+r" in Bridge to see if you can open Bridge hosted ACR?
CR2 doesn't show any camera data (Exif) but jpgs do.
I'm using CS6 on OS 10.8.5
Can't open file via ACR within Bridge, but when the same file is opened within Camera Raw PS - the camera data shows
other expected options within bridge are also not available for .CR2 files such as rotation.
Same here! Bridge deosn't show previews of tiff images anymore.
This sucks big time.
What I also noticed if the file already was edited in ACR it still opens thwm, but anything else doest give the optionto make changes.
cmd + r is not a solution! I have ACR 8.4 removed and 8.3 installed. Now everything is working again!
How did you manage to remove the 8.4 update from your computer?
Yes, how did you remove the 8.4 and reinstalled 8.3 again?
By the way, why does Adobe keep torchering us? There is problem; instead of fixing the problem they caused they expect us to figure out what to do. This is not a good product service !!!
The fix is to download a 8.4 again via the link below and follow the instructions to replace the existing 8.4 plugin:
oztekson wrote: This is not a good product service !!!
I'm usually the one that is a bit sour on Adobe, but in this situation they contacted people that reported the problem and worked out a solution relatively quickly. So, cheers to Adobe, please continue this type of responsiveness. Software breaks, that's life, but how the developer addresses the problem is how the consumer views the value of that company ( and why we might continue purchasing product ).
I'd much rather purchase from small developers, they get it. Let's hope that Adobe is on a path to get back the old mojo. Think small.
Thanks to Ashutosh.Nigam for being responsive to this problem.
I couldn't seem to find the plugins folder for Photoshop. However, adding the camera raw plugin to the Bridge plugins folder does seem to solve this issue. You can reach it at Applications/Adobe Bridge CS6/Plug-Ins.
in the tech note the following is very important. If you are looking in the User/Library you won't find the plugins folder:
IMPORTANT: Navigate to the root Library folder on your hard disk, not the Library folder under your user folder.
Just a friendly chat: I am a Mac and Adobe user since 1991. I was so frustrated, because:
1- This is Adobe, not a small company. They were supposed to test before releasing an update.
2- If there is a general problem and its solution they were supposed to release a message and release a new update.
3- Finding a solution in forums most of the time daunting, and you never know whom to trust. Everybody says something... I don't have to read hundreds of messages and try to figure out which one is useful,what's right and what's wrong. There must be an official moderator if this is a platform on Adobe's site. Someone who supervises and says the last word (maybe his messages in a different color so that people can easily find the solution.
4- I directly contacted Adobe Help Line. They wanted me to contact again on Monday. If this is a service for the professionals it must be 24/7, because this is how it is in our industry.
Anyway, thank you for your help. It seems that it started working again.
>Just a friendly chat
I'm with you on all points and I've been funding the war chest since PS v2.0 Fast Eddy, and I haven't missed a version yet.
I'm hoping that Adobe does makes a change for the better. Even with plenty of testing, things get by. Although, I do believe that there is a problem with the beta pool.
So let's congratulate Adobe on a fix that took less than a day and hope for more and better interaction with users.