1 Reply Latest reply on Apr 8, 2014 1:46 PM by Mike M

    Windows 8.1 Adode Presenter

    Hal F

      I have  a Adobe Presenter CPR / First  Aid app that is used in the Red Cross classes. Last week some of the videos would not play, only have black screen. It was suggested to remove and reinstall Adobe Reader and Flash. I removed both and reinstalled reader. I was unable to reinstall flash. The system is Windows 8.1. It was upgraded from Windows 7. Flash was installed under Windows 7. I am unable to reinstall flash as it is built into Windows 8. The Presenter app will not start because it says Flash is not installed. I tested flash on the Adobe site, and it is working with Windows 8.1.  I know am unable to use the app.




        • 1. Re: Windows 8.1 Adode Presenter
          Mike M Level 6

          8.1 forces IE11 on users. Here's what's wrong with IE11:

          "User-Agent Strings"


          That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.


          Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.

          The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11.

          Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of the websites you visit, and apps you need to run.

          They recommend using "Compatibility View" and pretending that you're using an older verison of IE... Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.

          I'm not big on "pretending" so I recommend actually using another browser.

          Firefox (from Mozilla)

          Opera (from Opera)

          Safari (from Apple)

          Chrome (from Google)

          ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.


          If you're using Flash Player Projector, then download the Flash Player 13 Projector