6 Replies Latest reply on Jun 21, 2014 5:34 AM by LostinBKK

    Indesign CC has started crashing on startup

    Atype

      Hello,

       

      InDesign CC has suddenly started crashing every time I try to start it up. I have tried turning off all fonts (in FontExplorer X), deleted the preferences, uninstalled and then reinstalled InDesign. Nothing works. Last week it worked, now it doesn't. Here is a link to the crash report: http://pastebin.com/3UZvUXum

       

      I am using OSX 10.9.2, and I still have InDesign CS6 on the same computer and it works fine. I can't remember doing anything significant (or at all) since CC did work.

       

      At first I get these two messages:

       

      Error

      Unable to launch Adobe InDesign as you may not have sufficient permissions to access the preferences folders. Try deleting the preferences folders and then restart Adobe InDesign.

       

      Error

      Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents.

       

      Thankyou.