1 Reply Latest reply on Apr 16, 2014 11:01 AM by lyttonmg

    Captivate 7 records wrong screen area

    JHAMCT Level 1

      Hi I have just installed Captivate 7 (64-bit version) onto my Windows 8.1 machine. I am attempting to use the software simulation capture to capture a demo using Internet Explorer. I have set the capture size to custom and set the red box to line up over the browser's page area, but after I complete the recording, the project in Captivate shows the screen offset to the left and above (at least 100 pixels in each direction) away from the capture area specified. I have tried using the application window area option as well, and this gives the same results.

      Am I doing something wrong, or is this some kind of bug?

       

      Thanks for any suggestions