0 Replies Latest reply on Apr 10, 2014 1:48 PM by Cary W

    Failure to install Flash 13, and now can't even install 12

    Cary W Level 1

      I am having the same problem that many have reported using OS X Mavericks 10.9.2 and trying to install Flash 13. I get to about 60% on the download and then get the "Error: General Installation Error" message. I have tried what scant tips I have been able to find:

       

      -Ran uninstaller and made sure there are no Flash remnants around

       

      -Rebooted to my Admin account in Safe Mode

       

      -Repaired permissions

       

      I have read the "How to install a clean Flash install" page and followed those instructions.

       

      The end result: Nada. I tried reinstalling Flash 12 using the offline download and now I get "this installation failed" on that one.

       

      So now I have no Flash on my computer and no way to get it there. I've wasted way too much time on this and am ready to tear my hair out.