1 Reply Latest reply on Apr 10, 2014 3:23 PM by hpg1

    Newest Photoshop CC And Bridge CC Updates Fail

    hpg1 Level 1

      My Creative Cloud app says that I have updates to Photoshop CC and Bridge CC to download, but the updates fail.  I get the following error message "Unable to extract the downloaded files. Press retry to download again (U44M1I210)"  When I press retry it always fails with the same error message.  I tried signing out and back in but it still fails.  Each time it fails the progress bar starts at 50% and fails.  I am on Windows 7 64 bit and the current version of Photoshop I am running seems to be 14.2.1  and Bridge 6.0.1.6 x64.  Thanks for any help!

       

      Howard