5 Replies Latest reply on May 10, 2014 12:20 AM by XV22

    Payment Authorization Failed error

    XV22 Level 1

      Hey, I'm unable to purchase the PS+Lightroom special offer with my card. I've tried 2 different accounts, 3 different browsers (history clear with disk cleanup), 3 different cards (2 debit + 1 credit), 2 different computers .. I'm still unable to purchase .. Could someone atleast tell me what the problem is .. I've spoken to customer care and they offered to escalate the call (which i dont think is gonna solve my porblem). I even chat with online agent (again offered to escalate the call). I tried purhasing by phone .. but they do not offer the PS+lightroom package. I contacted a reseller .. he also isnt authorized to sell PS+lightroom package.