1 Reply Latest reply on Apr 11, 2014 7:27 AM by Mylenium

    PS CC Hangs on Install


      Hi, I just bought PS CC and Lightroom. I downloaded CC and installed it. When I launch it it hangs on start up at the point where it says initializing color preferences. I had an old trial version of Adobe cs6 before but deleted all the files related to that. I also tried holding down the option key and deleted the preferences file but still hangs on start up. I am desperate as I need this urgently. Thanks