Hi, I just bought PS CC and Lightroom. I downloaded CC and installed it. When I launch it it hangs on start up at the point where it says initializing color preferences. I had an old trial version of Adobe cs6 before but deleted all the files related to that. I also tried holding down the option key and deleted the preferences file but still hangs on start up. I am desperate as I need this urgently. Thanks
Without proper system information and otehr details nobody can know. most likely this is a color profile issue or a graphics hardware issue or both.