What version of Quicktime do you have installed?
Looks like I only have QT player and I could not find a version, so if I download the latest Quick time, will that fix the problem? Thanks so much for your quick repsonse!
It's version 7.7.5
Should I upgrade to the Pro version?
The Quicktime player is all that is normally needed for Windows programs to open a MOV file
I have no idea why your file is not opening
I can open the file and it plays in QT, but when I try to add it to a project in Adobe Premiere 12, I get the error message that this type of file is not supported or the required codec is not installed. The weird thing is I was able to import another .mov video file from a different ipad and I'm not sure if they are the same version of ipad or not. The only difference in the file specs were that the one that worked was slightly smaller 272x480 and 30 fps (and the one that gets the error message is 320x568 and 29.96 fps).
QuickTime Player is all you need in the way of QuickTime here.
And, if it is version 7.7.5, you have the latest version.
So, we can factor that point out at this time.
What is the file extension for this 320 width x 568 height video from your iPad? And, do you know if the iPad is using a variable rather than constant frame rate to record the video? Premiere Elements may or may not have difficulty working with a variable frame rate. In such a case, you can use the free HandBrake to change the variable to constant frame rate. Anyway, you do not have to purchase QuickTIme Pro for this when you can go free.
We know that the video uses H.264 video compression. I am guessing that the file extension is either .mov or .mp4. A H.264,mov or .mp4 is expected to be compatible with Premiere Elements 12. However, the video has atypical (for Premiere Elements) properties. There is no project preset for that. And, typically the video properties should match the project preset description. You would have two choices
a. set the project preset manually to something like NTSC DV Widescreen which is 16:9 for your 320 x 568 is 9:16 - live with the black borders.
b. do "a", but scale up the imported image to fill the Edit area monitor...that is not the greatest idea since scaling up will probably lead to image distortion.
Please get us some more information on the video properties and then we can decide what next - HandBrake or other.
What version of iPad are you using so that you can record only vertically oriented video with those very low resolutions?
Let us try HandBrake on one of the 320 x 568 videos.
Set Chapters to Seconds
Destination - Browse, name, set the destination location for the exported file
Picutre Tab - Leave As Is
Video Codec H.264 (x264)
Frame Rate 29.97
dot the Constant Framerate
Click Start and wait until you see Queue Finished in the progress bar at the bottom of the interface.
Please let us know the outcome after you import this HandBrake edited video into a Premiere Elements project with the best possible project preset. We can discuss making things look better once we get through the import issue.
ok, I feel very embarrassed. I noticed when I went to save the .mov file with a more descriptvie name, i removed the .mov extension by mistake and that is why I got the error message. Duh! I tried it with the originally file and it worked fine.
I do have another questions though...
Is the best project setting AVCHD Lite 720p30 ?
Thank you so much and sorry about my stupid mistake!
I just wanted to add, I don't know if it's recording a variable or constant rate and I'm not sure of the ipad version either. It's a 5th grade student project and they held the ipad vertical instead of horizontal, but adobe and QT both correct the footage automatically which I thought was pretty cool.
Great news that the problem is resolved. You did a good job in identifying the issue.
The major focus now is how to get decent looking edited video from the low resolution 16:9 source (320 x 568 pixels).
If you set your project preset for
You are telling the program to set a 1280 x 720 16:9 space in the Edit area monitor for editing.
The program has a default preference "Default Scale to Frame Size" which means that the 320 x 568 will be scaled as best possible automatically by the program to the 1280 x 720 frame size. Result is going to be black borders.
Keep a watch on the quality of your images in the scale up(s).
What is the intended export for this Timeline content? Are you thinking to export a 320 x 568 pixels @ 29.97 progressive frames per second as QuickTIme (.mov) file?
Sounds like progress.
Like I mentioned, it's an experimental student project so I'm surmising that the output would be to an online site like youtube or vimeo, but also to a DVD if possible. Will this be ok with the low resolution you mentioned? I advised the teacher to have them hold the camera horizontal and not vertical to avoid the reversed aspect ratio, but this didn't happen. So now I'm wondering if they should continue shooting the rest of the project this way or switch to the correct orientation? They just started.
Thanks so much for your advise. You're so helpful!
Thanks for the reply.
As for orientation, there is a rotation feature in Premiere Elements 12....at the Timeline level, you can right click the clip and select Rotate 90 Left or Rotate 90 Right. So that may help.
This is what you may want to try and see what this looks like
1. Open Premiere Elements 12 to its Expert workspace
2. Go to File Menu/New/Project and Change Settings
3. In the Change Settings dialog, change the project preset to NTSC DV Widescreen.
4. Before you exit that area, in the last dialog that you see (new project dialog), make sure you have a check mark next to "Force Selected Project Setting on this Project".
5. Back in the Expert workspace, use Add Media/Files and Folders/ to bring your video into Project Assets from where you will drag it to Video Track 1. We can talk about edits if necessary.
6. Publish+Share/Disc/DVD disc with preset set for NTSC_Widescreen_Dolby DVD.
7. Place your DVD 4.7 GB/120 min disc in the burner, in the burn dialog, have a check mark next to "Fit Content to Available Space". Hit Burn.
If you decide to take the Timeline to YouTube instead,
Publish+Share/Social Websites/YouTube, using Presets = Flash Video for YouTube (Widescreen)
Hit Next and follow the instructions.
(Upload to YouTube from within Premiere Elements 12 has limits of 2 GB and 15 minutes. Anything exceeding that, you need to export to file saved to the computer hard drive and then upload that file to YouTube at the YouTube web site where you might be able to get extended limits.
Please let us know if you are OK with the above information.
Add On...If you want to "decorate" the black borders in the Timeline content, drag the video to Video Track 2 and put a colored background on Video Track 1 directly below the Video Track 2 content.
Thanks so much. I will try your suggestions and let you know. I let some
hours go by and then I couldn't figure out how to reply to you, so I'm
Thanks again. You've been very helpful.
Thanks for the reply which posted well.
We will be watching to learn of your progress with your Premiere Elements project.
Any questions along the way in testing the suggestions, please do not hesitate to stop and ask for clarification.
Great, thank you (again)!