2 Replies Latest reply on Apr 11, 2014 10:34 AM by DebbieBerne

    Downsaving/exporting to IDML results in blank document

    DebbieBerne

      HI all

       

      I am having a problem where I have a perfectly good .indd file (CS6) which I am downsaving for my client to .idml.

      Whether I downsave or export to the .idml file, when I open the file it is a single blank page--all the content is gone and it's not even the same size, it's just a standard letter size blank document. I tested with another file, and it saved normally to .idml, so there is something wrong with this file, but I haven't the slightest clue what it could be.

       

      Has anyone had this problem before or can suggest a solution?

       

      Many thanks for any help,

      Debbie Berne